From our management research, and innovation experience in a number of leading edge products and e-commerce/e-business projects, we have identified a number of a number of major causal factors, process and infrastructure facilities that can assist organisations to improve their capabilities in realising business process through innovation. 

The 'Market Knowledge' and 'Customer Knowledge' are represented within a dotted enclosure in order to represent them as being internal/external to the organisation's environmental variables. A brief summary of the major causal factors that can influence innovation success are:

• Market Knowledge: Industry competitive structure, trend in new technology and impact, stages of Technology Adoption Lifecycle and its impact on the shifted profit point of the business value chain 
• Customer Knowledge: Data, information and understanding of customers and their needs
• Internal Knowledge: Human resources, culture, organisation's policy, process, procedures and practices, social capital, intellectual capital, technologies, and know-how
• Enabling Infrastructure: Office environment and amenity supports for teams and individual participants to conduct learning, sharing information and knowledge that lead to creating knowledge for innovation. Technical capabilities in IT, repository and communication networks that support the access, use and storage of information and representations of knowledge. These elements create an environment where the organisation can better use and apply knowledge towards creating innovation in new products/services.

Our experience demonstrated that organisations need to leverage both these knowledge parameters together with its 'internal knowledge' in order to create innovative products and services that are deemed to have customers' desired features and market demands. The three key innovation factors are the 'Planning', 'Organising' and 'Innovating with Knowledge' managerial and organisational processes. 

Pleasefor an obligation free discussion to find out how we can assist you to develop increased organisation capability in realising business success through innovation and leveraging of know-how process. 

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